Welcome to Maple Furnace Heating & Air Conditioning, your go-to destination for expert heat pump installation services in Coquitlam and Vancouver, BC. With a legacy of over 25 years serving the local community, we understand the vital role that a dependable and efficient heating and cooling system plays in your home.
Our dedicated team of certified technicians is committed to delivering top-quality heat pump installations that guarantee year-round comfort and energy savings. In this guide, we'll explore the signs that indicate it's time for a heat pump replacement and why Maple Furnace is the right choice to transform your home into a more comfortable and energy-efficient haven.
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Is your current heating and cooling system struggling to meet your comfort needs efficiently? It might be time to consider a heat pump replacement. Here are six signs to look out for:
Age: If your heat pump is more than 10-15 years old, it's approaching the end of its lifespan and may not be as energy-efficient as newer models.
Frequent Repairs: If you find yourself repeatedly calling for heat pump repairs, it could be more cost-effective to invest in a new, reliable system.
Reduced Heating or Cooling Performance: If your heat pump struggles to maintain a comfortable temperature or if some rooms feel noticeably warmer or cooler than others, it's a sign that your system is struggling.
Increasing Energy Bills: Older heat pumps tend to be less energy-efficient, resulting in higher monthly utility bills. Upgrading to a newer model can lead to energy savings.
Strange Noises and Odors: Unusual sounds or unpleasant odors coming from your heat pump indicate underlying issues that may warrant replacement.
Environmental Considerations: If you're concerned about reducing your carbon footprint and want a more eco-friendly heating and cooling solution, modern heat pumps are designed to be energy-efficient and environmentally friendly.
Maple Furnace Heating & Air Conditioning specializes in American Standard heat pump installations, known for their reliability and efficiency. We also offer comprehensive service for all heat pump brands, ensuring that your home enjoys year-round comfort. Don't wait until your old heat pump fails completely. Contact us today to schedule an assessment and explore your options for a more energy-efficient and comfortable home.
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Maple Furnace Heating & Air Conditioning has installed heat pumps across Burnaby, Vancouver, and Coquitlam for more than 25 years. A heat pump is one of the few systems that handles both your heating and your cooling from a single outdoor unit, which makes it a natural fit for the way homes are built across Metro Vancouver. Whether you live in a single-family home in North Burnaby, a strata townhome on the Westwood Plateau, or a character house in Kitsilano, a properly sized heat pump keeps you comfortable through wet winters and warm summer afternoons.
Our certified installers handle the full job from start to finish. That includes a load assessment for your home, sizing the equipment, pulling the required municipal permits, removing your old furnace or air conditioner where needed, and commissioning the new system so it runs the way the manufacturer intended. We install ducted central heat pumps, ductless mini-split systems, and cold-climate units rated for low outdoor temperatures, so we can match the right configuration to your home rather than forcing a one-size answer.
We also walk every customer through the BC rebate programs that can lower the cost of the upgrade, including CleanBC, FortisBC, and the Canada Greener Homes Grant. From your first call at 604-324-4328 to final commissioning, the goal is a clean install that earns its keep on your long-term energy bills. Our office at A-6892 Merritt Ave, Burnaby, BC V5J 4R6 serves the surrounding communities Monday to Saturday, 8:00 a.m. to 7:30 p.m.
The Lower Mainland has a mild, wet coastal climate, and that is exactly the condition a heat pump is built for. Instead of burning fuel to create heat, a heat pump moves heat from the outdoor air into your home in winter and reverses the process to pull heat out in summer. Because our winters rarely sit at extreme lows for long, a heat pump in Burnaby or Vancouver spends most of the season operating in its most efficient temperature range, which is where it delivers the best return compared with electric baseboards or an older gas furnace.
The second advantage is that one system covers both seasons. Many Metro Vancouver homes were built with heating only and no central cooling, and rising summer temperatures have made that gap obvious. A heat pump gives you year-round heating and air conditioning without adding a separate AC condenser, which saves space and simplifies maintenance. For homeowners moving away from fossil fuels, a heat pump also pairs well with BC's largely clean electricity grid, lowering household carbon output while keeping comfort consistent from room to room.
Efficiency is the reason the province and utilities are willing to put real rebate money behind these systems. A modern heat pump can move several units of heat for every unit of electricity it draws, and that efficiency is what shows up on your monthly bill. If your current setup is more than 10 to 15 years old, struggling to hold temperature, or driving up your energy costs, a heat pump upgrade is usually the strongest long-term value for a coastal BC home.
No two homes in Metro Vancouver are built the same way, so we install several configurations and recommend the one that fits your layout, your existing ductwork, and your comfort goals.
If your home already has ductwork from a forced-air furnace, a ducted central heat pump is often the most seamless upgrade. The outdoor unit connects to an indoor air handler that pushes conditioned air through your existing vents, so every room is served from one system with a single thermostat. This is a common choice for single-family homes in Burnaby, Coquitlam, and the older neighbourhoods of Vancouver. We assess the condition and sizing of your ducts before quoting, because a central system only performs as well as the duct network it feeds. A ducted heat pump also pairs naturally with our central air conditioning and furnace installation work when a hybrid setup makes sense.
For homes without ductwork, additions, condos, or rooms that never get comfortable, a ductless mini-split is the flexible answer. A single outdoor unit connects to one or more indoor wall or ceiling heads, each with its own zone control, so you can heat and cool only the rooms you use. Mini-splits are popular in Vancouver condos and North Shore homes where running new ducts is impractical. Learn more on our dedicated mini-split installation page.
Some properties at higher elevation, such as Burke Mountain or Westwood Plateau, see colder snaps than the valley floor. For these homes we install cold-climate heat pumps engineered to keep producing useful heat at low outdoor temperatures, often without leaning on backup heat. These units use variable-speed compressors and improved refrigerant control to hold capacity when the temperature drops, so you stay comfortable through the coldest stretch of the BC winter.
We install equipment from manufacturers with a proven track record in the Pacific Northwest, and we size and commission every unit to the same standard regardless of brand. Our primary lines are American Standard, Daikin, Mitsubishi, Fujitsu, and Lennox.
American Standard is our featured heat pump line, offered in tiers from the Basic series up to the high-efficiency Ultimate models, and it is the brand most of our installations are built around. Daikin, Mitsubishi, and Fujitsu are strong choices for ductless and zoned applications, with reliable cold-weather performance and quiet indoor heads that suit condos and additions. Lennox rounds out our central options for homeowners who want a high-efficiency ducted system. Whichever brand you choose, we match the equipment to your home's load rather than upselling capacity you do not need, and we back every install with our service team and access to the right replacement parts. If you are weighing options, call us at 604-324-4328 and we will lay out the trade-offs in plain terms.
Maple Furnace Heating & Air Conditioning wants you to save on your next HVAC installation! Check out our rebate offerings below!
One of the biggest reasons to install a heat pump in BC right now is the stack of rebates, grants, and financing available to homeowners. A well-planned upgrade can combine federal, provincial, and utility incentives, and the dollar figures below reflect the programs we help our customers apply for. Eligibility depends on your home, your current heating system, and a pre-upgrade home energy evaluation, so the actual amount you qualify for will be confirmed during that process. We walk you through the paperwork and timing so nothing is left on the table.
The Canada Greener Homes Grant offers grants of up to $5,000 toward an eligible heat pump, plus up to $600 to help cover the cost of the required EnerGuide home energy evaluations. Those evaluations, one before and one after the work, are what document the efficiency gain and unlock the grant, so we schedule the install around them. For households that need to spread out the cost, the Greener Homes Loan provides an interest-free loan of up to $40,000, which makes a larger whole-home upgrade manageable without a high-interest payment.
On the provincial side, CleanBC offers a rebate of up to $6,000 for a qualifying heat pump, with an additional rebate of up to $2,000 available from select municipalities on top of that base amount. CleanBC also provides a rebate of $500 toward an electrical service upgrade, which some older Burnaby and Vancouver homes need before a heat pump can be added. These provincial rebates are designed to layer with the federal grant, so many homeowners claim both for the same project rather than choosing one or the other.
For households that qualify on income, the Income-Qualified Program goes further still, with discounts of up to $9,500 toward a heat pump, up to $3,500 toward an electrical service upgrade, and up to $1,600 toward ventilation upgrades. This program is built to make a full conversion affordable for families who would otherwise be priced out of the technology, and the discounts are applied to the project directly.
Finally, if you are upgrading more than just space heating, the FortisBC heat pump water heater rebate offers up to $1,000 toward a high-efficiency heat pump water heater, or up to $3,500 when you install an eligible heat pump water heater alongside another qualifying home renovation. The exact combination of programs you can stack depends on your situation, and we are glad to map it out for you before any work begins. Call 604-324-4328 and we will help you sort out which rebates apply.
A heat pump that is too small will run constantly and never quite keep up, while one that is too large will short-cycle, wear out faster, and leave rooms feeling clammy. That is why every Maple Furnace install starts with a proper Manual J load calculation rather than a guess based on square footage. We account for your home's insulation, window area, orientation, air-tightness, and the way your rooms are used, then size the equipment to match the real heating and cooling demand of your space.
For ducted systems we also complete a ductwork assessment, checking that your existing ducts are sized and sealed well enough to carry the airflow the new system needs. Where ducts are undersized or leaky, we flag it before installation so the system can actually deliver its rated efficiency. We then pull the required municipal permits, handle any electrical or service upgrades, and coordinate the removal of your old equipment.
On install day our certified team mounts the outdoor and indoor units, runs the refrigerant lines and electrical, and then commissions the system, verifying refrigerant charge, airflow, and controls so the heat pump performs to spec from day one. We also set up the thermostat and walk you through how to run the system efficiently. Because the EnerGuide evaluations tied to the rebates need to bracket the work, we schedule the install to keep your rebate paperwork on track. Call 604-324-4328 to book your assessment.
When you compare heat pumps you will see two main ratings, and understanding them helps you weigh up-front cost against long-term savings. SEER2 measures cooling efficiency: it is the seasonal cooling output divided by the electricity used, so a higher SEER2 number means the unit produces more cooling per unit of power. The systems we install on this page range from roughly 14 SEER2 on the entry tier up to about 20 SEER2 on the top tier.
HSPF2 measures heating efficiency over a season, and again a higher number means more heat delivered for each unit of electricity drawn. Because the Lower Mainland leans on heating more than cooling, the HSPF2 figure often matters most for a BC home. A higher-rated system costs more at purchase but pulls less power over its lifetime, which is where the monthly savings come from.
The right balance depends on how long you plan to stay in the home, your current energy costs, and which rebates you qualify for. A higher-efficiency model can tip into clear savings once a CleanBC or Greener Homes rebate offsets part of the price difference. We will lay out the SEER2 and HSPF2 options side by side so you can choose with the full picture in front of you, rather than buying more efficiency than your situation needs.
A new heat pump rewards a little routine care with years of efficient, trouble-free service. The simplest habit is keeping the filters clean, checking them monthly during heavy use and replacing or washing them as needed so airflow stays strong. Keep the outdoor unit clear of leaves, debris, and snow so it can breathe and defrost properly through the wet BC winter.
Beyond that, an annual professional tune-up keeps the system at peak efficiency and catches small issues before they become breakdowns. During a visit we check refrigerant charge, test the controls, clean the coils, and confirm the defrost cycle is working. Ask about our maintenance options when you book, and if anything ever goes wrong you can reach our heat pump repair team directly.
Yes. The Lower Mainland's mild coastal climate sits in the range where heat pumps run most efficiently for much of the heating season. For higher-elevation areas that see colder snaps, we install cold-climate heat pumps built to keep producing heat at low outdoor temperatures, so your home stays comfortable through the coldest stretches.
In most cases, yes. A heat pump provides both heating and cooling from a single system, so it can replace a separate furnace and AC. For homes that want a fuel backup for the coldest days, we can also set up a hybrid configuration that pairs a heat pump with a gas furnace.
The programs we help customers apply for include grants of up to $5,000 from the Canada Greener Homes Grant, CleanBC rebates of up to $6,000 plus up to $2,000 from select municipalities, and Income-Qualified discounts of up to $9,500 for those who qualify. The exact amount depends on your home and a pre-upgrade energy evaluation, and we help you stack the programs you are eligible for.
A typical residential heat pump installation is completed in one to two days once permits and equipment are in place. Timing depends on whether ductwork or an electrical service upgrade is needed, which we identify during your on-site assessment so there are no surprises on install day.
The right size comes from a Manual J load calculation, not square footage alone. We factor in insulation, windows, layout, and air-tightness to size a system that matches your home's real heating and cooling demand, which protects efficiency and equipment life.
Our office sits on Merritt Avenue in Burnaby, so the city is home turf. We install heat pumps for single-family homes and strata townhomes across Metrotown, Brentwood, Lougheed, Edmonds, and North Burnaby, matching ducted or ductless systems to each property's layout. Learn more on our Burnaby service area page.
From West End and Yaletown condos to character homes in Kitsilano, Point Grey, and Dunbar, Vancouver homes often need ductless or zoned solutions where running new ductwork is impractical. We handle the full range across the city. See our Vancouver service area page for details.
Coquitlam spans the warm valley floor up to higher-elevation neighbourhoods like Burke Mountain and Westwood Plateau, where colder snaps make cold-climate heat pumps a smart choice. We size each system to the local conditions. Visit our Coquitlam service area page to learn more, and we also serve North Vancouver and Richmond.
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