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Heat Pump Services in Burnaby, BC: Installation, Repair & BC Rebates

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One System That Heats and Cools Your Home


A heat pump moves heat rather than burning fuel to make it, which is why it works so well in the Lower Mainland's mild coastal climate. One piece of equipment handles heating in winter and cooling in summer, and it is the technology BC's rebate programs are built around.

Maple Furnace Heating & Air Conditioning installs, repairs, and maintains ducted and ductless heat pumps across Metro Vancouver from our shop at A-6892 Merritt Ave in Burnaby. Start with the page that matches what you need, or call 604-324-4328.

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Heat pump services are a call away.

We're Here for You

  • Over Two Decades of Local Service
  • Ducted, Ductless & Cold-Climate Systems
  • Same-Day Service Where Possible
  • Rebate Paperwork Handled
  • Residential & Commercial Services

Choose Your Heat Pump Service

Three dedicated pages cover new systems, service on the one you have, and the money available to help pay for an upgrade.

Heat pump installation in Burnaby, BC.

Heat Pump Installation

Ducted, ductless, and cold-climate systems sized to your home, including the American Standard SEER2 and HSPF2 lineup.

Heat Pump Installation
Heat pump repair and tune-ups in Burnaby, BC.

Heat Pump Repair & Tune-Up

Icing, refrigerant leaks, reversing valve faults, weak airflow, short cycling, and the annual tune-up that heads them off.

Heat Pump Repair
BC heat pump rebate programs explained.

BC Heat Pump Rebates

CleanBC Better Homes, Canada Greener Homes, FortisBC, and the income-qualified program, explained in one guide.

Rebate Guide

Thinking About a Heat Pump? Start With a Free Quote

We size every system to your home, check ductwork and electrical capacity, and prepare the documentation each rebate program requires from a qualified contractor.

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Types of Heat Pumps We Install

  • Ducted and central heat pumps. The straightforward upgrade for a home that already has forced-air ductwork. One outdoor unit and one indoor coil serve the whole house through the ducts you already own.
  • Ductless mini-split heat pumps. Wall-mounted indoor heads tied to an outdoor compressor, zone by zone. The usual answer for character homes, condos, and additions with no ductwork to work with. See our mini-split services.
  • Cold-climate and low-temperature heat pumps. Built to hold their heating output as outdoor temperatures fall, which matters for higher-elevation neighbourhoods like Burke Mountain and Westwood Plateau that see colder snaps than the valley floor.

Efficiency is rated in SEER2 for cooling and HSPF2 for heating. The American Standard heat pumps we install run from 14 SEER2 and 7.8 HSPF2 up through the Ultimate line at over 20 SEER2 and 9 HSPF2. We match the rating to your home rather than defaulting to the largest unit on the shelf.


Heat Pump Brands We Service

Our technicians carry parts, refrigerants, and diagnostic tools for residential and light-commercial systems from the brands deployed most widely across the Lower Mainland:

  • American Standard - our preferred brand for new installation, with strong cold-weather performance and a deep parts inventory.
  • Daikin - widely deployed across Metro Vancouver, particularly in mini-split and multi-zone configurations.
  • Mitsubishi - dominant in Vancouver's ductless market, especially for character homes without ductwork.
  • Fujitsu - common in residential and light-commercial cold-climate applications.
  • Lennox - regularly serviced in homes with existing forced-air ductwork.

If your heat pump is from a brand not listed here, call anyway. Our technicians diagnose most systems regardless of badge.


Rebates Are the Reason Many BC Homeowners Switch

Several provincial and federal programs help offset the cost of a heat pump when you are moving off a fossil-fuel heating system. CleanBC Better Homes, FortisBC utility rebates, Canada Greener Homes, and income-qualified programs all appear regularly on Burnaby and Metro Vancouver quotes, and some of them stack.

Eligibility and amounts depend on the equipment installed, your existing fuel source, your home's pre-installation efficiency assessment, and the program rules in effect on the day your installation is scheduled. We do not promise a specific rebate amount before we know those rules, and we do include the documentation each program requires from a qualified contractor. Our BC heat pump rebate guide walks through each program in detail.

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Heat Pump Services FAQ

  • What does Maple Furnace cover under heat pump services?
    New installation and replacement, diagnosis and repair, annual tune-ups, and help navigating the BC and federal rebate programs. Ducted, ductless, and cold-climate systems are all in scope.
  • Ducted or ductless: which type of heat pump should I get?
    If your home already has forced-air ductwork in good condition, a ducted or central heat pump is usually the simpler upgrade. If there is no ductwork, as in many character homes and condos, a ductless system with wall-mounted heads gives you zone-by-zone control instead. We confirm which fits during a free in-home assessment.
  • Does a heat pump need different maintenance than a furnace?
    Yes, because it runs year-round and reverses direction. A heat pump tune-up covers filter and coil inspection, refrigerant charge verification, electrical connections, the condensate drain, blower motor and capacitor, thermostat calibration, and a defrost cycle test during the heating season.
  • Does living near the water affect heat pump lifespan?
    It can. Most heat pumps last 12 to 15 years in our climate, but coastal humidity and salt air shorten that for outdoor units sited near the water without coastal-grade kits. We specify the right protection for waterfront sites in places like Deep Cove, Steveston, and White Rock.
  • Where can I find current BC heat pump rebate amounts?
    Our BC heat pump rebate guide covers CleanBC Better Homes, Canada Greener Homes, the CleanBC Income-Qualified Program, and the FortisBC heat pump water heater rebate. Amounts and rules change, so confirm the current figures with the program administrators before you commit.
Maple Furnace Heating & Air Conditioning carries a wide array of high-efficiency home comfort systems!

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